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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
I was able to login to a laptop 2 months ago with just my Microsoft account login info so it makes no sense why this is an issue now.
I got a new laptop and I attempted to sign in with my Microsoft account. All my info was correct and it brought me to a page that said I needed my current windows password which I don’t have. This is a new laptop so there is no password whatsoever and I’ve never had one. I read something on Google that said this issue could be fixed if I went to windows settings and added a password so that’s exactly what I did. My windows now has a password which I use to sign in to my laptop.
I assumed my troubles would be over and I attempted to sign into my Microsoft account. I entered all my into including my new windows password. But it keeps saying “Oops, something went wrong. Whatever happened, it was probably our fault. Please try again.” It’s done this 20 times now. I’ve restarted and turned off my computer and nothing works. My wifi is on and is working as well. I really need help urgently!!
Correlation Id: 5c48127062600035da6d45c2606da01
Timestamp: 2023-10-24T03:11:27.7527
Can you sign in here?
Just checking if there's any progress or updates?
--please don't forget to close up the thread here by marking answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to close up the thread here by marking answer if the reply is helpful--
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
same problem and i am able to login above link and i got a windows reset hence logged out but knew my past password but after entering it still shows same issue