Office 365's Your privacy matters dialog kept popping up.

Question

Every time any of the Microsoft 365 applications opens, this dialog pops.

Any idea why it happens and how to get rid of it?

Thanks

Answer 1

Hi@Woody Chiu at RASI , thanks for reaching us.

I understand you are experiencing an issue where the "Your privacy matters" dialog keeps popping up every time any of the Microsoft 365 applications opens.

The "Your privacy matters" dialog is a consent prompt that appears when an application requests permission to access a protected resource in Microsoft 365.You can choose whether to use these experiences or not, but the dialog box will keep appearing until you make a decision.

To disable the "Your privacy matters" dialog in Office 365 applications, you can follow these steps:

1.Open any Office 365 application, such as Word or Excel.

2.Click on File, then select the Options.

3.From the Options window, Click Trust Center -> Trust Center Settings

4.Click Privacy Options -> Privacy Settings

5.Uncheck the "Turn on optional connected experiences" box -> click ok.

6.Restart the office applications.

After completing above steps, the "Your privacy matters" dialog should no longer appear when you open Office 365 applications.

Hope this helps. Do let us know if you any further queries.

Thanks,

Navya.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Answer 2

The only way I have figured out how to get this from stopping is deploying this user-specific registry file (I'm sure the associated group policy options would do the same thing, I'm just not sure of all of their exact locations, and this is a bit faster).

If you're scripting an Office app make sure you import this file when running as the user that runs the script, and test by opening up Excel and making sure the dialog doesn't pop up. (In my testing before I fixed it, I would always kill excel.exe in Task Manager if the box came up, so I can be sure I actually found the solution later.)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\common\privacy]

"disconnectedstate"=dword:00000002

"usercontentdisabled"=dword:00000002

"downloadcontentdisabled"=dword:00000002

"controllerconnectedservicesenabled"=dword:00000002

[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\common\clienttelemetry]

"sendtelemetry"=dword:00000003