Incompatible Drivers for Windows 11

Cindy Parsons 20 Reputation points
2023-10-24T21:17:25.0833333+00:00

I have a notification that I have incompatible drivers on my Windows 11 Samsung Laptop. I have tried the steps of going to the Device Manager and opening each catergory and looking for yellow exclamation points, but there were none. I read that if I don't fix this I could get a black screen. That has already happened to me once, so I really want to fix this! How do I find the incompatible drivers? I am NOT a person who understands coding or anything complicated about computers.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Dave Patrick 426.3K Reputation points MVP
    2023-10-24T21:31:56.5533333+00:00

    I have a notification that I have incompatible drivers on my Windows 11

    Where do you see this? The exact text of message might also help.


  2. Dave Patrick 426.3K Reputation points MVP
    2023-10-24T23:47:34.7633333+00:00

    Your pc may have some problematic hardware.

    https://support.microsoft.com/en-us/windows/why-do-incompatible-drivers-prevent-using-memory-integrity-0b7ae567-74de-ee03-1030-9e6fe0d6f4b6

    I'd suggest reaching out to samsung for further assistance.

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


  3. Dave Patrick 426.3K Reputation points MVP
    2023-10-25T00:06:20.17+00:00

    Yes, we can't say, it could be the hardware is not compatible. When did this problem start? We have no idea because we don't know what you have.

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

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  4. Cindy Parsons 20 Reputation points
    2023-10-25T14:21:43.4233333+00:00

    Thank you for this information. I ran the V2, but in the process my bitdefender said there was a security issue and it was cleaning it up. After that, I couldn't find where the file was stored when it finished. I tried a couple more times, but it didn't work after that. I'm not knowledgable enough to go into the guts of the computer. I'm done with this problem. Thank you for all the time you have spent trying to help me.

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