Getting multipple WHEA-Logger EVENT ID 17 Task None Warnings, along with Kernel-Processor-Power EVENT ID 37 Task (7)

Dan B 30 Reputation points
2023-10-25T11:29:54.0933333+00:00

Hello. Been getting pretty much warning errors from WHEA and Kernel-Processors, noticed it yesterday but in log they were there from day 1 i turned the PC on and installed it. PC is pretty new.
Was trying installing all the newest drivers, but seemed like everything was already up to date, latest BIOS version, Windows update e.t.c. Updated only System Devices that were showing unrecognized by downloading Intel Corporation - System - 30.100.2237.26 driver and updating them manually and maybe got a little bit less errors, but these ones i describe still persist.

The things that were updated was :
Intel(R) Serial IO I2C Host Controller - 7A4E (different endings like 7 drivers.)
Intel(R) Serial IO GPIO Host Controller - INTC1085

Resource Hub proxy device

PCI Express Root Port

Also the thing is that I get them only in Balanced Power plan, as soon as i change to High Performance the errors just dissapear and dont show up anymore. Kinda dont want to turn on my PC into High Power plan when Im not gaming or doing something more, that would require boosting processor unit so high.

MB : GIGABYTE Z790 GAMING X AX

CPU : Intel Core i9-13900KF
DDR5 : 16GB (1x16GB) DDR5 5600MT/s CL36 FURY Beast Black RGB x2

SSD : Samsung SSD 990 PRO 1TB

GPU : NVIDIA GeForce RTX 4090: GIGABYTE GeForce RTX 4090 GAMING OC 24G 1.1

Cooling : Deepcool LS 720 360mm AIO

PSU : 1000 W
Case : Fractal Design Pop XL Air RGB Black TG Clear Tint, E-ATX
Windows 11 Home

Errors :

WHEA

whea

A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_A74D&SUBSYS_00000000&REV_01

Secondary Device Name:

Also the device in the device manager seems to be working correctly if im searching it by Primary Bus:Device:Function: 0x0:0x6:0x0

Screenshot 2023-10-25 172615

Kernel : From around 16 to 27 processor.

Screenshot 2023-10-25 172933

The speed of processor 17 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

The speed of processor 18 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

The speed of processor 19 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

e.t.c.

Windows 11
Windows 11
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Accepted answer
  1. Jacob Ulrich 75 Reputation points
    2023-10-30T00:10:17.2+00:00

    Dan, I was able to find a fix for my issue, hopefully it is the same as yours. My issue was caused by the Samsung M.2 drive, I have the same model as you but the 2TB version.

    To fix the issue I installed Samsung's Magician software to manage the drive, go to performance optimization, click custom, and enable "Full Power Mode". After a reboot the issue has not returned at all and system stability seems perfect again.

    Hope this helps you out, this took me several days to track down.


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