Troubleshooting Missing Calendar Email Notifications in MS Outlook

Y, Joe 0 Reputation points
2023-10-25T13:55:58.94+00:00

Hello,

Our Admins have access to our ELT calendars to schedule events, meetings, etc... There are two calendar when scheduling a calendar event and setting themselves as a required attendee, they do not receive an email notification to accept.

All of the other calendar they have access to schedule events that's created the same way and having themselves as the required attendee, they would get an email notification.

Any idea why the two calendar wouldn't send the email notification?

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Y, Joe 0 Reputation points
    2023-10-30T16:34:23+00:00

    Hi @Faery Fu-MSFT

    Thank you for your reply. I have not tried what you suggested because Exchange admin access is controlled by a different team and not by Desktop Support. A little silly.

    I brought the issue to our MS Office admins and they suggested I check the "Delegate Access" from the user who is sharing their Mailbox instead of removing and readding the permissions.

    Also, while walking into work today I found out the user who was experiencing issue was terminated and from my understanding no other EA is having similar issues, so this Question can be considered "Resolved."

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