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IOS device is joined via Microsoft Entra registered (this is using Third-party compliance partner using BlackBerry UEM client) but MDM is none and Compliant is N/A in Azure > Devices > All devices.
What seems to be the problem? How to check if the device is being sync or send the compliance data to Intune?
Hi,
Thank you for posting in Microsoft Q&A forum.
Please make sure the device users must be assigned a license for Intune and the prerequisites are met. For more information, please refer to:
Support third-party device compliance partners in Intune
Thanks for your time. Have a nice day!
Best regards,
Simon
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Hi Simon,
Thank you for your prompt response.
The license for Intune is provisioned to the device users and the link that you have provided is already configured. We will review it again and will update you shortly.
In addtion,
We have a laptop that was enrolled via Co-managed. Under Compliance it says See ConfigMgr under Intune > Devices | Windows > Windows | Windows devices and Configuration Manager agent state is Healthy...
But when I go to Entra > Devices > All Devices under Compliant is N/A.
Why the device is still non-compliant? What does it mean and what logs to check why is it non-compliant?
Appreciate your advise here. Thank you so much.
Hi,
Thanks for your reply.
For this issue, it is needed to check some logs based on your specific environment. With Q&A limitation, Q&A forum is not a good channel for such issue. Given this situation, it is suggested to create an online support ticket to get more help. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support
Thanks for your understanding.
Best regards,
Simon