Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
1,461 questions
unable to connect to AZURE VPN
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NANDINI NATARAJAN
0
Reputation points
unable to connect to AZURE VPN getting below error A connection to the remote computer could not be established. You might need to change the network settings for this connection. (Error 720)
{count} votes
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GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee2023-10-27T09:23:37.43+00:00 Hello @NANDINI NATARAJAN ,
Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.
Please share some more details about your Azure VPN gateway setup.
- What is tunnel type and authentication type used in your Azure P2S VPN gateway?
- Are you using the VPN client downloaded from the Azure portal?
- Could you please share a screenshot of the error?
This error is a mostly a client-side issue.
I would request you to try the below steps:
First try the below:
- Open elevated command prompt on your machine.
- Run
netsh int ip reset - Reboot the machine.
Then, try the below:
- Open Device Manager on your machine.
- Under Network Adapters, uninstall all adapters starting with "WAN Miniport" - Right click, Uninstall
- Once you've uninstalled all, go to the menu and select "Scan for Hardware Changes" and those adapters will reinstall automatically without restarting.
Uninstall Azure VPN client and re-install it and then try connecting to it again.
Regards,
Gita
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GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee
2023-10-30T12:36:55.95+00:00 @NANDINI NATARAJAN , could you please provide an update on this post and share the requested details for further discussion on this issue?
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Natarajan Thanickachalam 0 Reputation points2023-10-30T13:38:33.8566667+00:00 Windows device frequently disconnect from wifi with event id 12013.SImilary surface laptop intermittently disconnect from office wifi.
https://learn.microsoft.com/en-us/answers/questions/1409545/windows-device-frequently-disconnect-from-wifi-wit
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