How to push the software update file using device update agent to ubuntu system?

Saxena, Shreyansh 0 Reputation points
2023-10-27T07:33:38.3666667+00:00

We have created a SWU file that contains sample python application, software description file & preinstall.sh script.

While trying to push a SWU file using azure device update through the azure portal to ubuntu, this process is getting failed with the following errors:

  • SWU file is not getting downloaded completely in this location: '/var/lib/adu/downloads'
  • The shell script "example-a-b-update.sh" is getting downloaded and executed post which it is getting deleted.

Logs

  • DU Agent logs

2023-10-27T06:48:07.0691Z 310[310] [D] context:0xb1ec34e0 [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:07.0691Z 310[310] [D] D2C message processed successfully (t:0, r:0, content:0xb38737d0 ) [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:07.0691Z 310[310] [D] Send message completed (status:3) [OnUpdateResultD2CMessageCompleted]

2023-10-27T06:48:07.3697Z 310[310] [D] context:0xb1ec3580 [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:07.3697Z 310[310] [D] D2C message processed successfully (t:1, r:0, content:0xb38d6870 ) [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:07.3697Z 310[310] [D] Send message completed (status:3) [OnUpdateResultD2CMessageCompleted]

2023-10-27T06:48:09.0319Z 310[6531] [I] Action 'Download' complete. Result: 0 (failed), 806355461 (0x30100205) [ADUC_Workflow_WorkCompletionCallback]

2023-10-27T06:48:09.0319Z 310[6531] [I] WorkCompletionCallback: Download failed. Going to state Failed [ADUC_Workflow_WorkCompletionCallback]

2023-10-27T06:48:09.0319Z 310[6531] [I] Setting UpdateState to Failed [ADUC_Workflow_SetUpdateStateHelper]

2023-10-27T06:48:09.0320Z 310[6531] [D] [ADUC_D2C_Message_SendAsync] ==== MULTI-LINE LOG BEGIN ====

Queueing message (t:0, c:0x80078b0, m:{"deviceUpdate":{"__t":"c","agent":{"lastInstallResult":{"stepResults":{"step_0":{"resultCode":0,"extendedResultCode":806355461,"resu>

2023-10-27T06:48:09.0320Z 310[6531] [I] Workflow is Complete. [ADUC_Workflow_AutoTransitionWorkflow]

2023-10-27T06:48:09.0728Z 310[310] [D] Sending D2C message (t:0, retries:0). [ProcessMessage]

2023-10-27T06:48:09.0728Z 310[310] [D] [ADUC_D2C_Default_Message_Transport_Function] ==== MULTI-LINE LOG BEGIN ====

Sending D2C message:

{"deviceUpdate":{"__t":"c","agent":{"lastInstallResult":{"stepResults":{"step_0":{"resultCode":0,"extendedResultCode":806355461,"resultDetails":"The install script doesn't>

2023-10-27T06:48:09.6739Z 310[310] [D] context:0xb1ec34e0 [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:09.6739Z 310[310] [D] D2C message processed successfully (t:0, r:0, content:0x8007af0 ) [DefaultIoTHubSendReportedStateCompletedCallback]

2023-10-27T06:48:09.6739Z 310[310] [D] Send message completed (status:3) [OnUpdateResultD2CMessageCompleted]

2023-10-27T06:53:30.4320Z 310[310] [D] IotHub connection status: 1, reason: 7 [IoTHub_CommunicationManager_ConnectionStatus_Callback]

2023-10-27T06:53:30.4320Z 310[310] [E] IoTHub connection is broken. [IoTHub_CommunicationManager_ConnectionStatus_Callback]

2023-10-27T06:53:30.5410Z 310[310] [I] Refreshing the handle for the PnP channels. [ADUC_PnP_Components_HandleRefresh]

2023-10-27T06:53:31.6892Z 310[310] [I] Attempting to create connection to IotHub using type: ADUC_ConnType_Module [ADUC_DeviceClient_Create]

2023-10-27T06:53:31.6893Z 310[310] [I] IotHub Protocol: MQTT [GetIotHubProtocolFromConfig]

2023-10-27T06:53:31.6905Z 310[310] [I] IoTHub Device Twin callback registered. [ADUC_DeviceClient_Create]

2023-10-27T06:53:31.6905Z 310[310] [I] Refreshing the handle for the PnP channels. [ADUC_PnP_Components_HandleRefresh]

2023-10-27T06:53:31.6905Z 310[310] [I] Successfully re-authenticated the IoT Hub connection. [ADUC_Refresh_IotHub_Connection_SAS_Token]

  • SWU Update log

2023-10-27T06:48:07.5018Z 310[6531] [I] [SWUpdateHandler_PerformAction] ==== MULTI-LINE LOG BEGIN ====

2023-10-27T06:48:07.4950Z 6535[6535] [I] Run as uid(0), defaultUid(114), effectiveUid(0), effectiveGid(121) [main]

2023-10-27T06:48:07.4950Z 6535[6535] [I] Executing script. Path: /var/lib/adu/downloads/611718c8-bace-4c77-b60d-a0c9ede7c965/example-du-swupdate-script.sh [Execute]

2023-10-27T06:48:07.4996Z 6535[6535] [I] ########## Begin Child's Logs ########## [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m ************************************************* [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m * WARNING * [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m * * [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m * THIS FILE IS FOR DEMONSTRATION PURPOSES ONLY. * [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m * DO NOT USE THIS FOR YOUR REAL PRODUCT UPDATE! * [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m * * [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # ^[[1;33mWarning:^[[0m ************************************************* [ShowChildProcessLogs]

2023-10-27T06:48:07.4997Z 6535[6535] [I] # /var/lib/adu/downloads/611718c8-bace-4c77-b60d-a0c9ede7c965/example-du-swupdate-script.sh: line 93: syntax error: unexpected en>2023-10-27T06:48:07.4997Z 6535[6535] [I] ########## End Child's Logs ########## [ShowChildProcessLogs]

2023-10-27T06:48:07.5018Z 310[6531] [I] [SWUpdateHandler_PerformAction] ==== MULTI-LINE LOG END ====

2023-10-27T06:48:07.5021Z 310[6531] [I] Downloading file #0 [Download]

2023-10-27T06:48:07.5024Z 310[6531] [E] Invalid Hash, Expect: iq/fG56uWOvRoUaXe6wU+H0TkvQ3TEYeRvceA91bft8=, Result: NU1JybYWauUxFeJDn2pQ+yXerXly96k859FoAtpccJo=, SHAversio>2023-10-27T06:48:07.5025Z 310[6531] [I] Downloading file #1 [Download]

2023-10-27T06:48:07.5026Z 310[6531] [I] Downloading full target update payload to '/var/lib/adu/downloads/611718c8-bace-4c77-b60d-a0c9ede7c965/du-agent-swupdate-filecopy-t>2023-10-27T06:48:09.0090Z 310[6531] [I] Action (--action-download) begin [SWUpdateHandler_PerformAction]

2023-10-27T06:48:09.0090Z 310[6531] [I] Parsing handlerProperties.arguments: --swu-file /var/lib/adu/downloads/*/du-agent-swupdate-filecopy-test-1_1.0.swu --restart-to-app>2023-10-27T06:48:09.0318Z 310[6531] [E] Install failed, extendedResultCode:0x30101001 (exitCode:1) [SWUpdateHandler_PerformAction]

2023-10-27T06:48:09.0319Z 310[6531] [I] [SWUpdateHandler_PerformAction] ==== MULTI-LINE LOG BEGIN ====

2023-10-27T06:48:09.0312Z 6538[6538] [I] Run as uid(0), defaultUid(114), effectiveUid(0), effectiveGid(121) [main]

2023-10-27T06:48:09.0312Z 6538[6538] [I] Executing script. Path: /var/lib/adu/downloads/611718c8-bace-4c77-b60d-a0c9ede7c965/example-du-swupdate-script.sh [Execute]

2023-10-27T06:48:09.0316Z 6538[6538] [I] ########## Begin Child's Logs ########## [ShowChildProcessLogs]

2023-10-27T06:48:09.0316Z 6538[6538] [I] # execvp failed, returned -1, error 2 [ShowChildProcessLogs]

2023-10-27T06:48:09.0316Z 6538[6538] [I] ########## End Child's Logs ########## [ShowChildProcessLogs]

Azure device update portal log


The install script doesn't create a result file '/var/lib/adu/downloads/611718c8-bace-4c77-b60d-a0c9ede7c965/aduc_result.json'.

 

Please respond to the query as soon as possible,

Thanks in advance!!

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