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We have built an app for the MS store (has been there for over a year) but people do not get automatic updates.
We have released countless versions but someone who has the older version never gets any update - when they visit the app page it tells them "installed".
What could be the problem? When I open the store page I see the latest version there...
https://apps.microsoft.com/store/detail/XP8JN7N3RG4N6H?ocid=pdpshare
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Hello,
Based on your discription, it seems the issue is not related to a technial trouible-shooting issue on specific machine, it seems it is more like a develop issue about the self-built app released on the MS store. The suggestion is to report an issue to Microsoft, use the Feedback Hub app. To learn more, see Send feedback to Microsoft with the Feedback Hub app:
Send feedback to Microsoft with the Feedback Hub app - Microsoft Support
