Azure Content Delivery Network
An Azure service that provides global content delivery and acceleration.
316 questions
Bloqueio no acesso aos serviços da azure
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Rodrigo Ribeiro
0
Reputation points
Bom dia,
Estou com uma dificuldade para acessar serviços no azure.
Somos um provedor de internet e nosso bloco de ip está sendo restringindo para acessar qualquer serviço hospedado no azure.
Com quem posso entrar em contato para resolver?
IPs:
138.97.216.0/22
170.233.44.0/22
{count} votes
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ChaitanyaNaykodi-MSFT 23,026 Reputation points Microsoft Employee2023-10-28T02:04:43.54+00:00 Thank you for reaching out.
I understand you are facing difficulty accessing services on Azure. You are an internet provider and your IP block is being restricted to access services hosted on Azure.
Can you please share an example of which Azure Services you are trying to access, and the error received? Thank you!
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Rodrigo Ribeiro 0 Reputation points
2023-10-30T19:30:56.38+00:00 Boa tarde, claro.
O seguinte endereço é um exemplo: https://portal.guruja.com.br
Com o ip: 20.206.176.0
Conversei com o pessoal do site e eles mostraram que não há bloqueio nenhum do lado deles, faz 2 semanas que verificamos que o bloqueio é quando chega na microsoft.Cheguei a manipular rotas, mas infelizmente também não deu certo e com colegas provedores saindo do mesmo link, mas com ips diferentes, eles conseguem acessar normalmente.
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Rodrigo Ribeiro 0 Reputation points
2023-10-30T19:37:21.58+00:00 Um outro exemplo com outro cliente, mas sobre um serviço de televisão.
Segue em anexo
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ChaitanyaNaykodi-MSFT 23,026 Reputation points Microsoft Employee
2023-11-01T23:55:13.9+00:00 Thank you for getting back.
To troubleshoot the exact issue I think we will need specialized 1:1 session, where a support engineer can have a screen share session to pin point the issue. If you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details.
Subject : Attn Chaitanya
Thread URL: Link to this thread.
Subscription ID
Please let me know once you have done the same.
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Rodrigo Ribeiro 0 Reputation points
2023-11-03T18:26:39.3+00:00 Boa tarde,
Acabei de enviar o email.
Obrigado
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ChaitanyaNaykodi-MSFT 23,026 Reputation points Microsoft Employee
2023-11-06T21:14:03.2266667+00:00 I have replied to your email just now.
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Rodrigo Ribeiro 0 Reputation points
2023-11-17T12:17:10.2866667+00:00 Bom dia,
desculpa a demora, tive um contratempo de saúde com a familia.
Eu não recebi o seu email.
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ChaitanyaNaykodi-MSFT 23,026 Reputation points Microsoft Employee
2023-11-22T02:39:33.4633333+00:00 I have replied to your email again. Please let me know if you are still unable to see it.
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