how do i access my work teams on my phone

Joshua Wright 0 Reputation points

I downloaded all the necessary apps needed for me to use teams including the authenticator app. When I sign in with my work account it gives me a 2 digit code instead of the 6. And I am not sure where to find the 6 digit code

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
8,157 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
4,513 questions
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  1. Vahid Ghafarpour 8,610 Reputation points

    You should put the 2-digit code in the MS authenticator app or select it in the provided list instead of the 6-digit key.

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  2. LiweiTian-MSFT 8,705 Reputation points Microsoft Vendor

    Hi @Joshua Wright

    Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Microsoft Authenticator, which is not in our support scope. The following suggestion is just for your reference:

    Ensure that you have the latest version of the Microsoft Authenticator app installed on your phone. You can download it from the App Store (iOS) or Google Play Store (Android).

    Open the app and add your account by selecting the "+" or "Add account" button. You'll typically need to scan a QR code or enter a secret key provided by the service you're trying to authenticate with (e.g., your data gateway).

    Once your account is added, the Microsoft Authenticator app will automatically generate a six-digit verification code that changes every 30 seconds or so.

    When prompted for a code during the authentication process (such as when using the data gateway), simply open the Microsoft Authenticator app and check the current six-digit code displayed for your account.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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