Microsoft Teams
A Microsoft customizable chat-based workspace.
9,627 questions
Randomly getting 503 Service unavailable response for incoming Webhook request
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Manveer Kahlon
0
Reputation points
We have an integration developed in SAP CPI wherein for the error handling process the integration sends alerts to an MS Teams channel by using webhook configured for that channel. However, we are facing issues wherein randomly a request to the configured webhook fails with 503 Service unavailable.
I am unable to determine the reason behind these 503 errors. Even when these is a high frequency of requests being sent to the webhook we would usually see a 429 error due to throttling but that is not the case here since sometimes we get 503 error after only 4-5 requests being sent in the space of 2 mins or so. Is there some issue with Microsoft servers I am not aware of? We saw these errors for the first time on 28th and 29th Oct 2023. We have never encountered 503 errors before when sending requests to incoming webhooks.
Microsoft Teams
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,065 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 81%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Blane Thompson 15 Reputation points2023-10-29T21:04:07.8866667+00:00 Reported the exact same error last week. Been having this issue since last tuesday but they are very eager to tell us it is not an issue...
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor2023-10-30T06:57:19.39+00:00 Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. So I will remove teams tag from your thread. Thanks for your understanding and patience!
-
Manveer Kahlon 0 Reputation points
2023-10-30T07:03:00.37+00:00 Hi @JimmyYang-MSFT , can you suggest some tag which may be relevant to my issue? I was unable to find any tags apart from MS Teams and MS Teams Development when I posted this question.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sayali-MSFT 2,266 Reputation points Microsoft Vendor2023-10-30T07:20:59.92+00:00 @Manveer Kahlon-Thanks for reporting your issue.
We will check this internal team and will get back to you once we get any update.
-
Sayali-MSFT 2,266 Reputation points Microsoft Vendor
2023-10-31T12:20:08.9633333+00:00 @Manveer Kahlon-We have raised the ICM for this. we will let you know once we have any update.
-
Blane Thompson 15 Reputation points
2023-10-31T15:06:18.89+00:00 Thankfully it looks like the webhooks has decided to start working again on my side after a week of having 503s. Will update if it starts to happen again 🫡
Sign in to comment