How to customize a default email alert template in Grafana?

Question

I am trying to define a customize template for my email alerts on Grafana but it is not reflecting on alerts notification. everytime it is taking the default template.

I have defined the template under Notification templates and i am using it on the email contact point. (Attached Screenshot)

Please assist me.

Answer 1

Zeeshan Khan, thank you for posting this question on Microsoft Q&A.

The primary issue that I see in the screenshots shared is that the template has been defined as an HTML mail body, but this is being attempted to be used as a "subject" of email. It should instead be put under the "message" textbox and "subject" should be something smaller. Also, I'm not sure of the restriction against the naming of the template, but I would suggest avoiding the blank space in the template name. Therefore, the name could be something like "Email.Template"

I would suggest reviewing the customize notification docs here from Grafana to understand this better from Grafana:

• Customize notifications
• Grafana Alerting: A beginner's guide to templating alert notifications

Furthermore, you could check with the Grafana Community here and post your question there so that Grafana experts can help you. Azure Managed Grafana is built on top of the Grafana Enterprise and almost all the resources available under Grafana also apply here.

Hope this helps.

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