It's a duplicate to:
https://learn.microsoft.com/en-us/answers/questions/1409756/unable-to-update-to-configmgr-2309
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crash.logcrash.log
Hi all,
I need help updating to Configuration Manager 2309. CMUpdate.exe appears to be crashing, generating a dump file which I have attached. Here is the cmupdate.log segment. This just repeats over and over. Thanks for any insight.
CONFIGURATION_MANAGER_UPDATE service is starting... CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Microsoft Microsoft Configuration Manager v5.00 (Build 9106) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Process ID: 31696 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Worker thread ID: 4272 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Inbox source is local on COSSCCONFIG.redacted.com CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Set inbox to j:\Program Files\Microsoft Configuration Manager\inboxes\cmupdate.box CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) This running on active site server COSSCCONFIG.redacted.com. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Inbox source is local on COSSCCONFIG.redacted.com CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[0]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[1]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[2]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[3]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[4]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[5]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[6]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[7]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[8]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[9]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: Executing SqlCMUpdateInitScripts[10]. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Getting SYSCENTERID & iLicenseType CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Initializing the status message reporting system... CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Inbox source is local on COSSCCONFIG.redacted.com CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) The path to the "Status Manager" inbox is "j:\Program Files\Microsoft Configuration Manager\inboxes\statmgr.box\statmsgs". CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) SMS_STATUS_MANAGER is not running as part of this process, the SMS_EXECUTIVE to SMS_STATUS_MANAGER in-memory status message queue will not be used. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Registered this process as a source of "SMS Server" events. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Registered this process as a source of "SMS Client" events. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Registered this process as a source of "SMS Provider" events. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Status message reporting system initialized successfully. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) There is no need to start monitoring thread. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) INFO: setup type: 1, top level: 1. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Content replication succeeded. Start extracting the package to run prereq check... CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Successfully reported ConfigMgr update status (SiteCode=SPK, SubStageID=0xd0005, IsComplete=1, Progress=1, Applicable=1) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Successfully reported ConfigMgr update status (SiteCode=SPK, SubStageID=0xd0005, IsComplete=1, Progress=25, Applicable=1) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Checking if the CMU Staging folder already has the content extracted. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Creating hash for algorithm 32780 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:24 PM 4272 (0x10B0) Staging folder has hash = 2CBE56C104BE948653CDB44CD3A96D498790EF6F062934767206DD0BD7550ADA CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Content is already found at the staging folder CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Successfully reported ConfigMgr update status (SiteCode=SPK, SubStageID=0xd0005, IsComplete=1, Progress=50, Applicable=1) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) File '?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\update.map.cab' is signed and trusted. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) File '?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\update.map.cab' is signed with MS root cert. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Extracting file ?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\update.map.cab to ?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\ CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Extracted ?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\update.map CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Successfully reported ConfigMgr update status (SiteCode=SPK, SubStageID=0xd0005, IsComplete=1, Progress=75, Applicable=1) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Successfully read file ?\j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup\update.map CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Successfully reported ConfigMgr update status (SiteCode=SPK, SubStageID=0xd0005, IsComplete=2, Progress=100, Applicable=1) CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) FQDN for server COSSCCONFIG is COSSCCONFIG.redacted.com CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Target computer is a 64 bit operating system. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Checking for existing setup information. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Setting setup type to 1. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Checking for existing SQL information. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: 'COSSCCONFIG.redacted.com' is a valid FQDN. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Verifying the registry entry for Asset Intelligence installation CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Found registry key for installation of Asset Intelligence full version CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Setup detected an existing Configuration Manager installation. Currently installed version is 9106 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Phase is 1C7 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: SDK Provider is on COSSCCONFIG.redacted.com. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) Set working directory to the staging folder j:\Program Files\Microsoft Configuration Manager\CMUStaging\3F21A982-F4DD-4CDB-A746-6706AF4F36EC\SMSSetup CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:52 PM 4272 (0x10B0) INFO: Setting the default CSV folder path CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) INFO: Language: Mobile Device (INTL), LangPack: 0. CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) INFO: Configuration Manager Build Number = 9120 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) INFO: Configuration Manager Version = 5.0 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) INFO: Configuration Manager Minimum Build Number = 800 CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) Preparing prereq check for site server [COSSCCONFIG.redacted.com]... CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) prereqcore has hash value SHA256:3FAB1FD043A7372F660951AA01C783BC5CB63D59B9DE4EC0D3E5A03DABA5465A CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0) Running prereq checking against Server [COSSCCONFIG.redacted.com] ... CONFIGURATION_MANAGER_UPDATE 10/30/2023 12:28:53 PM 4272 (0x10B0)
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