Lots of StorPort errors in event viewer... Intermittent performance problems..

Jakeeer 20 Reputation points
2023-10-30T20:57:46.63+00:00

Preface: I have been experiencing intermittent issues for some time now. Mostly what I experience is a strange sort of stuttering/desync in online games. For example when I see an enemy my game microstutters (frametime spike) and weapon projectiles and player animations appear choppy like they are out of sync with the server or my monitor's refresh rate. Additionally after I've been playing for a while and I try to close the game, it causes my entire PC to lock up and I have to hard power down. It doesn't exhibit these behaviors every day, but often enough that it's annoying. The game is unplayable when the first issue manifests.

Where I'm at now is finding a bunch of StorPort errors, warnings, and informational events in event viewer. I get the same events on both of my pcs. (The second PC is made of parts that I slowly upgraded while diagnosing my main one.) These events happen on startup and during usage and have been happening daily since I installed Windows on these machines. (I've installed Windows a million times in order to fix the issues with my game. I always formatted the drive, used a local account, removed all extra programs, and installed all drivers to keep it as 'clean' as possible.)

I would appreciate any information about these events. They are all pretty general and don't provide a lot of info. ChatGPT says they could be the result of a problem with the StorPort driver, other software problems, hardware problems, or power fluctuations or interference at my house. I've tested all of my hardware individually so I don't suspect they're the problem.

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The events can be found in the \Health and \Operational sections of StorPort in event viewer. (Event Viewer -> Applications and Services Logs -> Microsoft -> Windows -> StorPort)

Error 523 The miniport logged an event.

Warning 557 An IO took more than 30000 ms to complete for Storport Device (Port = 1, Path = 0, Target = 0, Lun = 0).

Corresponding Class Disk Device Guid is {66e6646a-8e7c-01e9-8fe9-3fad53f71d96}.

Warning 554 Queued IO exceeded threshold for Storport Device (Port = 1, Path = 0, Target = 0, Lun = 0).

Corresponding Class Disk Device Guid is {66e6646a-8e7c-01e9-8fe9-3fad53f71d96}.

Error 549 This is the first instance of the error seen during this time period

on Storport Device (Port = 1, Path = 0, Target = 0, Lun = 0) whose Corresponding Class Disk Device Guid is {66e6646a-8e7c-01e9-8fe9-3fad53f71d96}:

The request opcode was 0x1B and completed with SrbStatus 0x6 and ScsiStatus 0x2.

The sense code was (0x5,0x24,0x0).

The io latency was 1 ms.

Warning 548 The miniport logged a health event.

A screenshot of one the events: I'm including the because it says WaitDuration 42843319ms... Many of these events all ranging from 4 digit to 9 digit millisecond values. On my second PC one has a value as high as 120957752ms which is >33 hours!! So what is going on?details

I have tested my SSD on my main PC with Intel's tool and it passed. sfc, dism, chkdsk, all passed. My other PC has barely any software on it just minimal drivers and gets these errors too.

Windows is up to date, drivers up to date, ssd firmware up to date, bios... I just realized my pc was set to balanced power plan instead of ultimate performance so I changed that and will report back if makes these errors go away but I'm doubtful because I normally use ultimate performance anyway so at the least I don't think it will help my game.

I'd be happy to provide some more details from these events. Some include some Intel hex strings of health data but I don't know how to read it. And intel's own tools say my drive is working fine so I'd think the software would be what is used to translate that data into a usable format.

Finally ChatGPT says I could try kernel debugging, which I've never done but sounds exciting. Is that something worth pursuing?

Thank you.

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