Guest Teams Login Issue. Guest is trying to login to teams unable to do so on web but with teams group link. They can.

Ankit Sharma 0 Reputation points
2023-10-31T15:15:22.96+00:00

Guest User has been added to teams but when they try to login to teams on their machine. A Guest is trying to logon on to teams. They are getting an error on web but if they access it via the link received in their outlook then they can login to teams without issue(workaround). I have checked the guest sharing policy and settings. Everything looks fine but still the issue is not resolved.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,374 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 15,600 Reputation points Microsoft Vendor
    2023-11-01T02:31:16.9533333+00:00

    Hi @Ankit Sharma

    Could you please tell me:

    What is the detailed error message for failed login? Can guest users enter Teams via invitation email on Outlook? Can guest users log in through the desktop client?

    Please have the guest user try to log in to their own tenant and then switch to the guest account.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


    0 comments No comments