Lost authenticator app codes.

Question

Hello,

Today, I had a problem with my phone, and I accidentally deleted the authenticator app. I used my email to synchronize the list of auth codes, but when I installed the app and signed in again. I did not get the list of codes.

I list all of them.

Can you assist me with how to recover them?

I appreciate any help you can provide.

Answer 1

Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is only turned on or off at the service provider end.

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Answer 2

You can restore from an authenticator cloud backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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