Problem with creating an E5 subscription

Question

I am attempting to create an E5 subscription, and I encounter an issue when verifying my phone number. I receive the following message:

"We can't continue with the signup process for the following reason:

• Your phone number did not pass security checks. MS-CorrelationId: 00000000-fdb3-466b-8f45-4c83a11ce949 Code: 40315"

What am I doing wrong?

Answer 1

@Sophia Bouaichi

Due to this question is related with developer program, I recommend you go to microsoft-365 to see if there is any information which is helpful.

And you could get online support or phone support for Microsoft 365 for business to solve the issue.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---