Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
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Unable to import Python 3.8 package "plotly" into Azure Automation for use in Python runbooks
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Andreas
5
Reputation points
Hello,
I have an Azure automation account. Into this account, I would like to import a Python 3.8 package for plotly.
However, the import always fails. I tried it with several versions of the plotly package. Here are the results:
( 1 ) After importing plotly-5.18.0-py3-none-any.whl, downloaded from https://pypi.org/project/plotly/5.18.0/#files
Azure error message:
The Python package could not be imported. See below for details.
Last modified
26.10.2023, 15:17:26
Package version
Size
0 KB
Status
Failed
Runtime version
3.8
Error
Orchestrator.Activities.PythonPackageExtractException: Error while extractinig Python package: pip install failed for python package plotly. at Orchestrator.Activities.SetModuleActivity.ExecuteInternal(CodeActivityContext context, Byte[] moduleContent, String moduleName, ModuleLanguage moduleLanguage, Guid moduleVersionId, String modulePath) at Orchestrator.Activities.SetModuleActivity.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)
( 2 ) After importing plotly-5.18.0.tar.gz, downloaded from the same link as above:
Azure error message:
The Python package could not be imported. See below for details.
Last modified
26.10.2023, 15:27:37
Package version
Size
0 KB
Status
Failed
Runtime version
3.8
Error
Orchestrator.Activities.PythonPackageExtractException: Error while extractinig Python package: pip could not convert tar.gz file C:\Users\Client\Temp\plotly.tar.gz to wheel file at Orchestrator.Activities.SetModuleActivity.ExecuteInternal(CodeActivityContext context, Byte[] moduleContent, String moduleName, ModuleLanguage moduleLanguage, Guid moduleVersionId, String modulePath) at Orchestrator.Activities.SetModuleActivity.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)
I also tried two whl files of older versions of plotly packages (the first versions of the years 2023 and 2022):
https://pypi.org/project/plotly/5.12.0/#files
https://pypi.org/project/plotly/5.6.0/#files
Unfortunately, Azure showed the same error message as above in (1)
There is a similar question here on Learn where it turned out that Azure engineers had to change something internally to make the import work: https://learn.microsoft.com/en-us/answers/questions/1253502/unable-to-import-python-package-(numpy)-in-azure-r
Due to another problem (kaleido package cannot be installed as Python 3.10 package), I cannot switch to Python 3.10 runbook as a workaround.
Can anyone help with this?
Best regards
Andreas
{count} vote
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tbgangav-MSFT 10,381 Reputation points2023-11-03T09:06:24.0766667+00:00 Hi @Andreas ,
Thanks for bringing this up. I was also able to reproduce the issue in 3.8 runtime so I have reached out to internal product team to confirm the same and get insights around it. Will keep you updated as I hear more information.
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Andreas 5 Reputation points
2023-11-03T09:12:50.51+00:00 Hi, thanks for the quick response! Hope the team can solve it soon.
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tbgangav-MSFT 10,381 Reputation points
2023-11-13T08:21:08.3566667+00:00 Hi @Andreas ,
UPDATE: Along with plotly, similar issue exists for packages like distro, PyMuPDF, python-poppler, etc. that are essentially coming from data science use cases. Team is investigating and root causing the issue and the current ETA for the fix is 12/15. Apologies for the inconvenience caused, as a workaround, use 3.10 runtime if it can be used in your environment and see if it avoids errors for now.
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tbgangav-MSFT 10,381 Reputation points
2023-12-15T04:02:09.5966667+00:00 Quick update: ETA is revised to 3/30.
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ThioJoe 80 Reputation points2024-01-03T16:24:56.4766667+00:00 Yep I'm also having this issue with importing distro
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Andreas 5 Reputation points
2024-01-29T08:58:28.27+00:00 Hi @tbgangav-MSFT, I tried to upload plotly today but still got the same error message from Azure. Do you have a new ETA for the fix? Best regards Andreas
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Andreas 5 Reputation points
2024-02-15T08:10:27.08+00:00 Any news regarding the ETA?
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Andreas 5 Reputation points
2024-04-02T12:33:13.4433333+00:00 Hi @tbgangav-msft, today (April 2) I tried installing the current plotly version 5.20, but it still fails to install.
Your post from Dec 15, 2023 currently states that the ETA for the fix is March 30.
So it seems that the Microsoft team was not able to deliver the fix on time. Do you have a new ETA?
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