How to fix open with dropbox issue

Question

Hi there,

This is a problem I only have using Teams desktop app.

We have added Dropbox to our Teams as a cloud storage option. There is an option next to each document that says "open in Dropbox".

However, when I click this option, a brief flash of a teams pop-up window appears and then disappears after less than half a second. And the link has not opened.

For context when I click this button on Teams online, it opens the document in my browser (through dropbox).

I'm looking for a solution and would be grateful for any help.

Thanks ahead of time.

Answer 1

Hi @MTCC Board Administrator

Please check if Teams has been updated to the latest version.

 

If you've updated to the latest version, try clearing your Teams cache:

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