Emails with attachment are being rejected by recipient... (SOLUTION)

Michelle 0 Reputation points
2023-11-06T15:21:04.5+00:00

If you find that when you send an email with an attachment and it gets rejected - try this. It worked for me.

Go into Outlook settings --

Click on MAIL

Click on "Compose and Reply"

Change the message format to "Plain Text"

Save -- and try sending a message with an attachment.

It worked for me.

God bless!

Outlook | Windows | Classic Outlook for Windows | For business
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  1. SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff
    2023-11-07T08:35:45.5633333+00:00

    Hi @Michelle ,

    Thanks for you great sharing!

    Looks like your issue is related to a temporary backend issue. Microsoft has taken note of it and is looking into it. Sorry for the inconvenience, please be patient and wait for this issue to be fixed and i will update here as soon as possible. Thank you for your understanding and support!


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