Share via

Emails with attachment are being rejected by recipient... (SOLUTION)

Michelle 0 Reputation points
2023-11-06T15:21:04.5+00:00

If you find that when you send an email with an attachment and it gets rejected - try this. It worked for me.

Go into Outlook settings --

Click on MAIL

Click on "Compose and Reply"

Change the message format to "Plain Text"

Save -- and try sending a message with an attachment.

It worked for me.

God bless!

Outlook | Windows | Classic Outlook for Windows | For business

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. SokiGuo-MSFT 31,541 Reputation points Microsoft External Staff
    2023-11-07T08:35:45.5633333+00:00

    Hi @Michelle ,

    Thanks for you great sharing!

    Looks like your issue is related to a temporary backend issue. Microsoft has taken note of it and is looking into it. Sorry for the inconvenience, please be patient and wait for this issue to be fixed and i will update here as soon as possible. Thank you for your understanding and support!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.