How do I make the interface in the picture below not appear when the computer is turned on?

Question

Every time my computer is turned on or restarted, the following interface will appear, I need to press the ESC key on the keyboard to exit, how can I solve this problem? My operating system is Windows 10 with version 22H2.

Answer 1

Hello

This issue might be related to a setting or an application that's configured to run on startup. Here are a few steps you can try to troubleshoot and resolve this problem:

1. Check Startup Applications:

Press Ctrl + Shift + Esc to open Task Manager.

Go to the "Startup" tab.

Disable any applications that seem suspicious or unnecessary by right-clicking and selecting "Disable."

2. Check for Malware:

Run a thorough scan of your system using a reliable antivirus or antimalware software. Sometimes, malware can cause such unexpected behavior.

3. Review System Settings:

Open "Settings" by pressing Win + I.

Go to "Accounts" and then "Sign-in options."

Check settings related to sign-in and ensure that nothing unusual is configured.

4. Update Drivers:

Ensure your system drivers, especially the keyboard driver, are up-to-date. You can do this through the Device Manager by right-clicking the Start button, selecting "Device Manager," and then finding your keyboard under "Keyboards." Right-click and choose "Update driver."

5. Check Task Scheduler:

Press Win + R, type taskschd.msc, and hit Enter.

Look through the Task Scheduler Library for any tasks that might be causing this behavior. Disable or delete any suspicious tasks.

6. Perform a Clean Boot:

Press Win + R, type msconfig, and hit Enter.

In the System Configuration window, go to the "Services" tab and check "Hide all Microsoft services." Then click "Disable all."

Go to the "Startup" tab and click "Open Task Manager." Disable all startup items here.

Restart your computer and see if the issue persists. If not, gradually enable services and startup items until you find the one causing the problem.

7. Create a New User Profile:

Create a new user account and check if the issue occurs there. If it doesn't, it might indicate a problem with your current user profile.

8. System Restore or Reset:

As a last resort, consider performing a system restore to a point before this issue started or resetting your Windows 10 installation.