Microsoft Autofill will never sync passwords

Innov8 0 Reputation points

We have been using authenticator/autofill for at least a year, however, for the last 6 months it will not sync passwords, ever. We have it installed on Android and 2 x WIndows applications and they will never sync. We sync, and it completes, yet new passwords are not sent to any other device, we constantly have to email or message ourselves with passwords. Can someone explain what is going on here?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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