Microsoft Autofill will never sync passwords

CogniTech 20 Reputation points
2023-11-07T17:13:11.5066667+00:00

We have been using authenticator/autofill for at least a year, however, for the last 6 months it will not sync passwords, ever. We have it installed on Android and 2 x WIndows applications and they will never sync. We sync, and it completes, yet new passwords are not sent to any other device, we constantly have to email or message ourselves with passwords. Can someone explain what is going on here?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Jan Narkiewicz 10 Reputation points
    2024-01-06T10:40:57.11+00:00

    I tried many things and the solution was simple (on Google, Chrome running on Windows 11). When you look at the list of passwords saved in Autofill there are two tabs -- "Saved passwords" and "Never saved" where "Never saved" contains just URLs and no username/passwords (nothing to save here). Delete the invalid entries under the "Never saved" -- sync just worked again and there was world peace:

    neversaved

    2 people found this answer helpful.

  2. CogniTech 20 Reputation points
    2024-06-28T00:22:01.34+00:00

    Coming back to this WILL YOU SORT YOUR APP OUT! I turn off address saving as it saves every single thing that I type as an address, then it just resets back to save everything again.

    I go to login to a site, my passwords are gone.

    I add the password again, I sync, I go to login, the password is incorrect because it has synced with an old password on the other device.

    I reset the password, I sync, I login to the other device and sync, it overwrites the new password with the old one.

    HOW CAN THIS APP BE THAT BAD?

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