Windows 11 23H2 In-Place upgrade (VL ISO) is hanging.

jaybird283 561 Reputation points

I am working on a SCCM Task Sequence to in-place upgrade to Win11 23H2 using the volume license media, but for some reason the install is hanging. I decided to try installing by double clicking the exe (from an extracted VL iso) but it's also hanging on "Making Sure you are ready to install/Please Wait" and has been that way for hours.

Anybody else having this issue?

I don't know if its related or not but the $Windows.~BT\Sources\Panther\Setuperr.log shows this error. (and a few other similar "OneSettings" errors)

"Failed to create OneSettings infrastructure."

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,665 questions
Microsoft Configuration Manager
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5 answers

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  1. Runholm, Anders 10 Reputation points

    The solution seems to be fixing misaligned dlls in the IPU media by using those from the August 22H2 release.

    1 person found this answer helpful.
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  2. Simon Ren-MSFT 31,601 Reputation points Microsoft Vendor


    Thank you for posting in Microsoft Q&A forum.

    1,It's firstly recommended to examine the smsts.log on the target system.

    Please refer to the following article to export the smsts.log to troubleshoot the task sequence error.

    SCCM: How to copy SMSTS.log when a Task Sequence fails

    2,If possible, we can change another OS image to have a try. Here is a step-by-step guide using in-place upgrade task sequence to upgrade Windows 11 23H2 for your reference:

    Deploy Windows 11 23H2 using SCCM Step by Step Guide

    For your reference: Troubleshoot Windows 11 upgrade and Installation errors

    Thanks for your time. Have a nice day!

    Best regards,


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  3. Simon Ren-MSFT 31,601 Reputation points Microsoft Vendor


    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,


  4. gb-hg 0 Reputation points


    We´re experiencing the same problem and this is clearly due to the buggy Win11 23H2 installation media from the VLSC portal.

    Manually replacing any DLL files is not an option for us. Dear Microsoft, please fix the problem and provide updated ISO files.

    Other major manufacturers also seem to have a deployment issue here:

    Best regards

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  5. jaybird283 561 Reputation points

    I just wanted to post an update here. This appears to be fixed in the December 2023 VL media. we are ready to roll now! Thank you to whoever it was over at MS that fixed this issue!

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