Eror: 8018004 The MDM server doesn't support this platform or version

Question

I cant sign in to my university OneDrive account.
its show me
Eror: 8018004 The MDM server doesn't support this platform or version.

I tried to follow the instructions in the link below, but i didnt found the Properties in step 2 https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/troubleshoot-windows-enrollment-errors

"To fix this issue in a stand-alone Intune environment, follow these steps:

1. In the Microsoft Intune admin center, chooses Devices > Enrollment restrictions > choose a device type restriction.
2. Choose Properties > Edit (next to Platform settings) > Allow for Windows (MDM).
3. Click Review + Save."

what can i do ?

Answer 1

Hi,

Where did you sign in your account?

You can try to contact your IT admin and confirm if this account can only sign in on the specified network.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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