Teams and Outlook Links handling vs provided GPO

Question

Teams and Outlook Links handling vs provided GPO

Antonin Audard 20

Hi,

We would like our users to use Google Chrome to open links with Outlook or Teams but it seems that Edge is pushed by default. We found a setting that allow the individual user to change it to system default browser... but we would like the GPO to work properly.

https://learn.microsoft.com/en-ca/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser

We configured this GPO and unfortunately, it does not work...

Can someone help us ?

Thank you

Answer 1

LiweiTian-MSFT 8,545 Microsoft Vendor

Hi @Antonin Audard

Can you provide screenshots of the steps when creating a GPO? For example, is there a Google option in the Configuration setting of Choose which browser opens web links?

User's image

According to the documentation, if you enable this policy, you can choose either "System default browser" or a specific browser, such as "Microsoft Edge." "System default browser" refers to the browser setting specified on the user's Windows device.

Users should use Google as the system default browser, and if you have completed all of these steps, please wait for a while, Group Policy may take up to 24 hours to complete the configuration after it is configured.

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Antonin Audard 20 Reputation points

2023-11-09T16:13:06.84+00:00

It is showing in french, but this is how we specify the GPO. ( this is a Office365 GPO and all other settings are applying correctly )

Also... i noticed that the regular user account don't seem to have the same parameters :

As an admin ->

As a regular user :

The reason why i ask this question is because the policy does not seem to work on admins at least...

and also the fact that many article online are saying that Teams and Outlook bypass this GPO

https://www.theverge.com/2023/5/3/23709297/microsoft-edge-force-outlook-teams-web-links-open

https://www.pcmag.com/news/microsoft-decides-outlook-teams-will-only-open-links-using-edge
LiweiTian-MSFT 8,545 Reputation points Microsoft Vendor

2023-11-14T01:18:19.9166667+00:00

Hi @Antonin Audard

Based on our research, links on Teams appear to be forced to open on Edge, which appears to be by design for security.

To fix this problem more quickly, you can send a feedback directly to Microsoft Feedback to add it in future updates.

Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.

Thanks for your understanding and support.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
LiweiTian-MSFT 8,545 Reputation points Microsoft Vendor

2023-11-15T06:39:52.8766667+00:00

Hi @Antonin Audard

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!

Teams and Outlook Links handling vs provided GPO

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