Hi @Jeffrey Ho ,
It seems this is not a common issue per my test. However, we can work together to narrow down and resolve the situation. Here are the possible causes and what you can try to let us work further.
- On publishing sites, try disabling the feature “Limited-access user permission lockdown mode” at the site collection level.
- If the home page, say default.aspx page is not published & approved, users get a login prompt!
- If any referenced resources like images, scripts, CSS files, etc from other libraries require authentication – You’ll get an authentication prompt! E.g. You may have a CSS style sheet from a library, which may not allow anonymous access! Check the permission for the specific library and grant anonymous users to “read” the content.
- Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.
Hope the information can help you. And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!
Your understanding and patience will be highly appreciated! Hope you have a good day and keep safe!
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