Microsoft "Office 365 E3", disable one of two active subscriptions..

rockie 20 Reputation points
2023-11-09T12:11:11.1966667+00:00

Greetings!

What if I had "Office 365 E3 (Month to Month)‎" subscription, and also have "Office 365 E3" that my organization enabled for me. If I disable 'Month to Month' subscription, will it automatically switch to another active subscription?

What I see now is warning that "Your data can be deleted"..

month-m-2023-11-09_154940

But I have another "Office 365 E3" that is active and associated with my account..

Best regards

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
0 comments No comments
{count} votes

Accepted answer
  1. Matthew Crocker 266 Reputation points
    2023-11-20T09:02:29.0933333+00:00

    If you have expired and active subscriptions for a Product with the same Service Plan Identifier then the assigned Licenses will be retained. However, if your new plan uses a different product identifier you will have to assign the new one to users. In your case it is likely you are looking at a continuance of the Office 365 E3 (ENTERPRISEPACK). The M365 Admin Center under Billing > Your Products, shows the Subscriptions and Billing > Licenses will show the resulting licenses currently active. (n.b. Lifecycle States are explained here).

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.