why am I not able to earn points for modules

ROYBAL, MICHAEL A 146 Reputation points

Starting Friday Nov 15, 2019 I have not been able to earn XP points for modules completed. When i finish it awards the badge and trophy, but it It states 0% completed, 0 mins remaining with no XP points awarded. A sample of this can be found on my profile https://learn.microsoft.com/en-us/users/roybalmichaela-8476/activity

Is not supported the right tag to use with this question? I was unable to find suitable. Is there a recommendation for other tags?

Thank you

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Accepted answer
  1. Julie Peppers 76 Reputation points

    I had the same problem, but I noticed when I finished the module, my points for the whole module were visible. When I stopped mid-way through a module, my place in the module wasn't saved, so I had to move forward from the beginning to where I left off - I believe that's why my points weren't visible even after some points had been collected my first time through a portion of the module.

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  1. Ved 1 Reputation point

    I've noticed the same thing - "0% completed 0 mins remaining", but i noticed that the points were being accumulated when I checked in my profile section.

    Please verify if your profile has captured the points correctly.

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  2. Raul Arias 1 Reputation point

    I can see your points in your profile. I think that it's a matter of wait time while the profile gets updated. Check once again if the account has been updated correctly.

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  3. Nicholas Manolakos 6 Reputation points

    Still works for me

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