Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
2,651 questions
Odoo Email setup
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Dave
0
Reputation points
Hi All
I'm trying to get my head around email in Odoo.
I've setup the OAUTH app in Entra, added all the relevant users and added this into odoo via Settings>Discuss
I've added all records to the DNS of the domain in question
For some reason - I'm still not getting emails coming into the database and I've setup the Odoo database to point directly to our domain.
I get emails through the main catch-all email inbox but I am not getting mails for the Helpdesk feature which has its own Shared Mailbox setup in M365 of support@domain.co.uk.
I've followed all the steps required but I don't see how these mails are getting in without setting up a IMAP server, I've also now tried forwarding mails to the original email Odoo set when originally setting up the database and this address no longer exists.
"https://www.odoo.com/documentation/16.0/administration/maintain/azure_oauth.html"
"https://www.odoo.com/documentation/16.0/applications/general/email_communication/email_servers.html
"https://www.odoo.com/documentation/16.0/applications/general/email_communication/email_domain.html"
Can anyone help me out?
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Shaofan Lv-MSFT 4,710 Reputation points Microsoft Vendor2023-11-10T01:57:25.66+00:00 Hello Dave
Welcome to Microsoft Q&A!
Please understand that the tag “Exchange Online Management” is for general questions about Exchange Online.
According to your description, your problem seems to be related to odoo. It is recommended that you contact the Odoo team.
Regards
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