9,247 questions
What provider are you asking about? By the way you should open the QR scan page on your pc then scan with your phone.
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How to scan a QR code with the authentication app
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mr Joseph
20
Reputation points
I need assistance with scanning a QR code using a specific authentication app. The QR code is found on a different page, and when I click to scan it, the app opens and the camera shows the message "your account provider will display a QR code," but there is no code to scan. How can I connect the pages to scan the code?
Microsoft Security Microsoft Authenticator
Accepted answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2023-11-09T22:31:44.1866667+00:00 -
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Anonymous
2023-11-13T13:11:03.69+00:00 Just checking if there's any progress or updates?
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KabirNarain-8846 30 Reputation points2024-09-25T21:47:58.52+00:00 Hahahah… What if someone only have a phone and the QR is saved on phone locally or cloud? Even WeChat gives an option to scan a QR from Photo’s.