Microsoft Authenticator - Your backup is too large. Cannot save to the cloud."

David 5 Reputation points
2023-11-10T04:53:16.0166667+00:00

I am trying to backup my authenticator app entries to migrate to my new phone. When I try to "Sync Account", I get the error "Your backup is too large. Cannot save to the cloud." When I checked the free storage space available in my MS account, I have 4.99GB free.

I have tried creating a new account, and I received the same error.

I have 189 entries in the authenticator.

MS Authenticator v6.2310.7174

Android version 10 | Oppo ColorOS v7.1

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 415.1K Reputation points MVP
    2023-11-27T22:10:47.24+00:00

    Might check if there are some unused accounts on your device that can be deleted to free up some space.

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