Azure Recovery Services for Hyper-V replication stopped wortking after certs expired, unable to renew

Question

Azure Recovery Services for Hyper-V replication stopped wortking after certs expired, unable to renew

Cristopher Klint 30

Hi,

I am using Azure Recovery Services to replicate two VMs running on a standalone Hyper-V hosts which recently lost connection to Azure, I have updated the MARS Provider to 5.1.8095.0 and MARS Agent to 2.0.9360.0 which were linked in the portal but the host is still disconnected, I read about certificate expiration and could see that the cert seem to be expired but I ma having a hard time trying to find the procedure to update it, renewing via portal does not work as the host is disconnected ad all links that I find are related to ASR and VMware which we don't have so I can't find the path as described in many articles "C drive > Program Data > Site Recovery > home > svsystems > bin"

ASR_HYPER_V_HOST_CERT_KEY_CONTAINER-cloud_xxxxxxx-xxxx-xxxx-xxx-xxxxxxxxxxxx

Does anyone know how to update the certificates?

Thanks

SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-12T10:44:18.9033333+00:00

Hello @Cristopher Klint Thank you for reaching out to us on Microsoft Q&A platform. Happy to help you with your query!

I understand that your Hyper-V replication stopped working and you noticed that cert is expired.

Did you check the guidance from this forum link - https://learn.microsoft.com/en-us/answers/questions/490853/azure-site-recovery-certificate-renewal-fails

Hope this helps!
Cristopher Klint 30 Reputation points

2023-11-13T07:40:51.7033333+00:00

Thank you Sadiq,

Yes I have checked and we do not have those paths on the Hyper-V host there is no ASR Folder under C:\ProgramData I only have C:\ASRLogs and I don't have C:\Program Files (x86)\home either. We ae running 2012R2 on the host if that helps. will move away soon but need it to work for some more time
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-16T14:24:58.0366667+00:00

@Cristopher Klint Can you please download the vault credentials and then register the provider again by passing it on.
Cristopher Klint 30 Reputation points

2023-11-16T18:08:31.79+00:00

@SadiqhAhmed-MSFT When I download the vault credentials from Recovery Services Vault -> Properties -> Backup Credentials and try to re-register by running Microsoft Site Recovery Registration Wizard I get the following error:
Cristopher Klint 30 Reputation points

2023-11-20T09:21:46.49+00:00

I ended up removing all replicas and re-installing agent, when registering it accepts the vault credentials so that was the solution in the end. Thanks for trying to help me though.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-20T10:22:08.2666667+00:00

@Cristopher Klint Please send us an email at AzCommunity @ Microsoft dot com with subject: Attn: Sadiqh Ahmed with your subscription ID and a link to this forum thread for context.

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SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-12T10:44:18.9033333+00:00

Hello @Cristopher Klint Thank you for reaching out to us on Microsoft Q&A platform. Happy to help you with your query!

I understand that your Hyper-V replication stopped working and you noticed that cert is expired.

Did you check the guidance from this forum link - https://learn.microsoft.com/en-us/answers/questions/490853/azure-site-recovery-certificate-renewal-fails

Hope this helps!
Cristopher Klint 30 Reputation points

2023-11-13T07:40:51.7033333+00:00

Thank you Sadiq,

Yes I have checked and we do not have those paths on the Hyper-V host there is no ASR Folder under C:\ProgramData I only have C:\ASRLogs and I don't have C:\Program Files (x86)\home either. We ae running 2012R2 on the host if that helps. will move away soon but need it to work for some more time
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-16T14:24:58.0366667+00:00

@Cristopher Klint Can you please download the vault credentials and then register the provider again by passing it on.
Cristopher Klint 30 Reputation points

2023-11-16T18:08:31.79+00:00

@SadiqhAhmed-MSFT When I download the vault credentials from Recovery Services Vault -> Properties -> Backup Credentials and try to re-register by running Microsoft Site Recovery Registration Wizard I get the following error:
Cristopher Klint 30 Reputation points

2023-11-20T09:21:46.49+00:00

I ended up removing all replicas and re-installing agent, when registering it accepts the vault credentials so that was the solution in the end. Thanks for trying to help me though.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2023-11-20T10:22:08.2666667+00:00

@Cristopher Klint Please send us an email at AzCommunity @ Microsoft dot com with subject: Attn: Sadiqh Ahmed with your subscription ID and a link to this forum thread for context.

Answer 1

Hello @Cristopher Klint Thank you for posting your question on Microsoft Q&A platform and appreciate your patience in this matter!

<< Sharing the solution with the community >>

Symptoms: Issues with certificate expired. Redeployed the infrastructure, the new error occurred associated replication policy with the site.

Cause: Problem with vault or the provider installed in the hyper-v host. When we were trying to add the replication policy, we were having a bad request.

Solution: A new vault was used for ASR and the problem was solved.

Hope this helps!

If the response helped, do "Accept Answer" and up-vote it

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Azure Recovery Services for Hyper-V replication stopped wortking after certs expired, unable to renew

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