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I need an actual phone number for microsoft azure support

Rafael Segarra 0 Reputation points
2023-11-11T00:22:47.4266667+00:00

The option to resolve an AZURE billing issue does not works and is not providing a solution. It is a billing issue. I need an actual phone number that a human being answers and can help.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. TP 82,736 Reputation points
    2023-11-11T00:41:08.57+00:00

    Hi Rafael,

    Do you have access to the portal? If yes you can use below instructions to create case and have support call you back. Using my instructions many people have been successful opening a case and having support contact them about billing issue.

    Use this link to start the process:

    https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

    Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

    In the upper left corner, click Return to support request

    azure support request Return to support request

    Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. Make sure you select the option for them to contact you via phone if that is what you prefer. After submitting you should receive an automated email within a few minutes and a support engineer should contact you within 1 business day.

    Please click Accept Answer and upvote if the above was useful.

    Thanks.

    -TP