I can't join two Win10 Pro laptops to Azure. I'm not offered that option

Question

I can't join two Win10 Pro laptops to Azure. I'm not offered that option

David Bell 20

I've removed both laptops from the previous onsite Domain. Re-booted and logged-in with a Local Admin account. Going to Accounts/Access Work or school I'm not offered a connection to Azure when I click on Connect. Connecting to 'Work' gives me access to resources but doesn't join me to Azure as a Device. I've joined many devices previously without this problem. Googling the problem gives various fixes none of which work. So, how do I connect these two devices to my company's Azure Domain. BTW I do have Azure Domain Admin rights but I don't believe that helps?

Konstantinos Passadis 19,596 Reputation points MVP

2023-11-11T16:30:05.1266667+00:00

Hello @David Bell !

Welcome to Microsoft QnA!

There are several steps to manage this :

First of all

Validate the Mobility Setting is allowed on the specific user group you belong to , or all users

So from EntraID - Mobility & MDM ( THIS IS FOR INTUNE ENROLLMENT )

Also on the Devices select if users can actually Join :

Start with these an kindly tell us your feedback !

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards
Konstantinos Passadis 19,596 Reputation points MVP

2023-12-02T20:57:18.6966667+00:00

Hello @David Bell !

In case any answer helped kindly mark it as Accepted and upvote so others can benefit as well!

Otherwise post your feedback to provide additional help!

Regards

Accepted answer

1 additional answer

Your answer

Konstantinos Passadis 19,596 Reputation points MVP

2023-11-11T16:30:05.1266667+00:00

Hello @David Bell !

Welcome to Microsoft QnA!

There are several steps to manage this :

First of all

Validate the Mobility Setting is allowed on the specific user group you belong to , or all users

So from EntraID - Mobility & MDM ( THIS IS FOR INTUNE ENROLLMENT )

Also on the Devices select if users can actually Join :

Start with these an kindly tell us your feedback !

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards
Konstantinos Passadis 19,596 Reputation points MVP

2023-12-02T20:57:18.6966667+00:00

Hello @David Bell !

In case any answer helped kindly mark it as Accepted and upvote so others can benefit as well!

Otherwise post your feedback to provide additional help!

Regards

Answer 1

Sandeep G-MSFT 20,926 Microsoft Employee Moderator

@David Bell

Thank you for posting this question in Microsoft Q&A.

For Windows 10, the option is only available as a local admin/local account. Regular users cannot join their accounts to Azure AD.

Other possibilities and steps to try:

The device is already joined to on-premises Active Directory. If this is the case, you will not get the Azure AD join option because you would need to perform Hybrid Azure AD join in that case using either of the following methods:
- Configure hybrid Azure Active Directory join for federated domains
```
    - [Configure hybrid Azure Active Directory join for managed domains](https://learn.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-managed-domains)

    You can try using below commands to join Azure AD and check the status:
```

- DsRegCmd /join

          - DsRegCmd /status

They can create a new offline profile and log in with that profile to join to Azure AD
Make sure they are not using the Home edition. If they are, they will need to upgrade the edition since the Home edition cannot be joined to Azure AD

https://learn.microsoft.com/en-us/azure/active-directory/devices/concept-azure-ad-join

Let me know if this helps and if those users still face this issue after confirming these things.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Sandeep G-MSFT 20,926 Reputation points Microsoft Employee Moderator

2023-11-22T03:24:15.0233333+00:00

@David Bell

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread.
Sandeep G-MSFT 20,926 Reputation points Microsoft Employee Moderator

2023-11-22T08:56:01.3166667+00:00
@David Bell

Microsoft Entra ID is the new name for Azure AD. The names Azure Active Directory, Azure AD, and AAD are replaced with Microsoft Entra ID.

Microsoft Entra is the name for the product family of identity and network access solutions.

Microsoft Entra ID is one of the products within that family.

Below is the article which talks about renaming Azure Active Directory to Entra ID,

https://learn.microsoft.com/en-us/entra/fundamentals/new-name

As I understand you did not notice that Entra ID is shown in Windows device while trying to register the device to Entra portal. You tried to click on new name of Azure AD and issue is resolved now.

Even we were not aware of this because there was no screenshot of Widnows device that you had shared.

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "[The question author cannot accept their own answer. They can only accept answers by others] (https://docs.microsoft.com/en-us/answers/support/accepted-answers#why-only-one-accepted-answer)**)", I have reposted your solution in case you'd like to "[Accept] (https://docs.microsoft.com/en-us/answers/support/accepted-answers#accepted-answer-in-a-question-thread)**)" the answer.

Let me know if you have any further questions on this.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Answer 2

David Bell 20

The problem was quite simple. Microsoft have re-named Azure Active Directory as Microsoft Entra ID and this was unknown to me. Was the renaming really needed?

David Bell 20 Reputation points

2023-11-22T08:17:13.2433333+00:00

The problem was quite simple. Microsoft have re-named Azure Active Directory as Microsoft Entra ID and this was unknown to me. Was the renaming really needed?

Share via

I can't join two Win10 Pro laptops to Azure. I'm not offered that option

1 additional answer

Your answer