Minutes included in the UK domestic calling plan associated with Teams

Question

Hi how many minutes are included in the UK domestic calls plan with teams?

I read this online, is it confirmed?

Domestic calling plan includes 3,000 minutes for the US and Canada, 1,200 minutes in other available markets?

I bought the UK domestic plan but can't see the dial pad..

Answer 1

Hi @RandS Architects

The number of minutes available in your calling plan depends on the license you purchased.

Please refer to the official documentation for the number of available minutes:

In the Teams client, the dial pad enables users to access Public Switched Telephone Network (PSTN) functionality. The dial pad is available for users with a Phone System license, provided they're configured properly. All of the following conditions must be met for the dial pad to appear:

• The user has a Teams license assigned.
• The user has a Teams Phone System (MCOEV) license assigned.
• The user has Microsoft Calling Plan, Operator Connect, or is enabled for Direct Routing.
• The user has Enterprise Voice enabled.
• The user is homed online and not in Skype for Business on-premises.
• The user has Teams Calling Policy enabled with AllowPrivateCalling = True.

Use one of the following diagnostic tools:

• Microsoft Remote Connectivity Analyzer tool Microsoft 365 admin users can run the Teams PSTN Calling Dial Pad test in the context of the user experiencing the symptom.
• Microsoft 365 support self-diagnostics tool

Microsoft 365 admin users have access to diagnostic tools that they can run within the tenant to verify possible issues that affect the dial pad.

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