CTRL+C and CTRL+P does not work using keyboard

Boopathi Subramaniam 3,046 Reputation points


I am using LENOVO ThinkPad T14 Gen 2i and installed Operating System is Windows 10 22H2.

If I use keyboard to copy and paste using CTRL+C and CTRL+P and it does not work.

It works using mouse to select the contents, Copy and Paste.

Updated hardware drivers. I did troubleshooting under Settings -> Update and Security -> Keyboard. It did not find any issue.

Please help to solve the issue.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Manish Tiwari 175 Reputation points

    If you're experiencing issues with keyboard shortcuts like CTRL+C and CTRL+P not working on your LENOVO ThinkPad T14 Gen 2i running Windows 10, there are several steps you can take to troubleshoot and resolve the problem:

    Check for Physical Issues:

    • Ensure there are no physical issues with your keyboard. Make sure the CTRL keys are not stuck or physically damaged.

    Check Keyboard Language Settings:

    • Verify that your keyboard language settings are correct. Sometimes, using a different language setting may affect keyboard shortcuts. You can check and change this in the "Language" settings in the Control Panel.

    Update or Rollback Keyboard Drivers:

    • Go to "Device Manager" (right-click on the Start button, then select Device Manager).
    • Locate and expand the "Keyboards" section.
    • Right-click on your keyboard device and select "Update driver." Choose to search automatically for updated driver software.
    • If updating doesn't work, you can also try rolling back the driver to a previous version.

    Check for Software Conflicts:

    • Some third-party software or conflicting applications might interfere with keyboard shortcuts. Try restarting your computer in Safe Mode to see if the issue persists. If not, it could indicate a third-party software problem.

    Run System File Checker (SFC) and DISM:

    • Open Command Prompt as Administrator and run the following commands:
    bashCopy code
    sfc /scannow
    mathematicaCopy code
    DISM /Online /Cleanup-Image /RestoreHealth
    • These commands will scan and repair system files. Restart your computer afterward.

    Create a New User Profile:

    • Create a new user profile and check if the keyboard shortcuts work there. This can help determine if the issue is user-specific.

    Check for Malware:

    • Run a full antivirus scan on your system to ensure there's no malware affecting your keyboard functionality.

    Perform a System Restore:

    • If the issue started recently, you can try performing a system restore to revert your system to a state where the keyboard shortcuts were working. This can be done through the Control Panel.
    1. Update Windows:
    • Ensure your Windows 10 is fully updated. Go to Settings -> Update & Security -> Windows Update and check for updates.
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