how do I fix catastrophic error 0x8000ffff

steven 0 Reputation points

I am having trouble loading into a game and it keeps on saying there's a catastrophic error 0x8000ffff. I would like to get some answers on how to fix it on my windows 10 pc.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Wesley Li-MSFT 4,346 Reputation points Microsoft Vendor


    The error code 0x8000ffff is a common error that can occur in Windows 10 when there is a problem with the Windows Update service or when there is a conflict with a third-party antivirus program. Here are some steps you can try to resolve the issue:

    Run the Windows Update troubleshooter: This tool can help identify and fix issues with the Windows Update service. To run the troubleshooter, follow these steps:

    Click on the Start button and select Settings.

    Click on Update & Security.

    Click on Troubleshoot.

    Click on Windows Update and then click on Run the troubleshooter.

    Reset the Windows Update components: If the troubleshooter doesn’t fix the issue, you can try resetting the Windows Update components. To do this, follow these steps:

    Open the Command Prompt as an administrator.

    Type the following commands and press Enter after each one:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close the Command Prompt and restart your computer.

    Uninstall third-party antivirus software: If you have a third-party antivirus program installed, it may be conflicting with the game. Try uninstalling the antivirus program and see if the issue is resolved.

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