how do I fix catastrophic error 0x8000ffff

Question

I am having trouble loading into a game and it keeps on saying there's a catastrophic error 0x8000ffff. I would like to get some answers on how to fix it on my windows 10 pc.

Answer 1

Hello

The error code 0x8000ffff is a common error that can occur in Windows 10 when there is a problem with the Windows Update service or when there is a conflict with a third-party antivirus program. Here are some steps you can try to resolve the issue:

Run the Windows Update troubleshooter: This tool can help identify and fix issues with the Windows Update service. To run the troubleshooter, follow these steps:

Click on the Start button and select Settings.

Click on Update & Security.

Click on Troubleshoot.

Click on Windows Update and then click on Run the troubleshooter.

Reset the Windows Update components: If the troubleshooter doesn’t fix the issue, you can try resetting the Windows Update components. To do this, follow these steps:

Open the Command Prompt as an administrator.

Type the following commands and press Enter after each one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close the Command Prompt and restart your computer.

Uninstall third-party antivirus software: If you have a third-party antivirus program installed, it may be conflicting with the game. Try uninstalling the antivirus program and see if the issue is resolved.