8,330 questions
Hello,
See if this fix helps you:
https://www.kapilarya.com/fix-user-profile-service-failed-the-sign-in-in-windows-11
Hope this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
How to fix: The user profile Service service failed the sign-in. user profile cannot be loaded
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 76%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Census Mathebula
0
Reputation points
Dear Team
I have an issue with users through the business and branches.
The domain account fail to load with error: The user profile Service service failed the sign-in. user profile cannot be loaded.
It's affecting part of the users, it's not a daily thing, it may happen with one user in two days.
The resolution to that is a reboot which don't solve the issue at first or second reboot.
I have noticed a user had temp files created with about 3 or six temp profiles.
I am looking for a solution that can be applied centrally to all the domain users.
Please assist.
Windows for business | Windows Server | User experience | PowerShell
Windows for business | Windows Server | User experience | Other
20,213 questions
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lucas 266 Reputation points2023-11-14T19:12:33.0666667+00:00 Take a look at the User Profile Service logs, in the Event Viewer: Application and Services logs -> Microsoft ->Windows ->User Profiles Service -> Operational, you should find interesting data in there, report back with the informations you found if you need further assistance.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Gregory Prescott 0 Reputation points2023-11-21T09:47:41.4366667+00:00 Did you happen to find a solution. Users that are a part of the Azure AD connect OU experience this issue. The team members who login purely with their azure account and are not part of the Azure AD connect OU have yet to report a problem.
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Kapil Arya 8,461 Reputation points MVP Volunteer Moderator2023-11-16T15:40:53.29+00:00 -
Gregory Prescott 0 Reputation points
2023-11-21T09:45:59.6+00:00 These solutions did not resolve the issue for me
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