Purview Power Bi Scan error (priority: urgency)

Francis Ugoo Ezekoma 25 Reputation points

Error message : Exception when processing request: ErrorCode:(3871) UserErrorDataScanPowerBIBasicMetadataFailure.

I have been trying to resolve this issue to no avail. I have followed all within this https://learn.microsoft.com/en-us/training/modules/manage-power-bi-artifacts-use-microsoft-purview/2-register-scan-tenant and yet I keep getting this email. I have set up a security group, enabled the API on the Power Bi Admin page and troubleshot with other resources found online, yet I can't seem to resolve this, so i have to write my first post.
I need urgent help from all and sundry as long as it helps me understand while this error persist and make the desired progress.
See images as attached (inclusive is powerbi API settings enabled).
Screenshot 2023-11-14 123658

Screenshot 2023-11-14 123751s

Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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