Share via

Email User allow to recall the email after receiver read the email

Ehtesham Ahmad 11 Reputation points
Nov 15, 2023, 9:55 AM

Hi

There is any option available in Exchange server 2019 for User have give permission to allow for recall email after receiver read the email.

Because the currently we can recall the email successfully if the receiver didn't read email. but receiver read the email we can't recall, The sender received failure message.

I need to achieve the sender should allow to recall the email if the receiver read the email.

I will be appreciate if you help us rectify the issue.

Thanks..

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,448 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,837 questions
Microsoft Exchange
Microsoft Exchange
Microsoft messaging and collaboration software.
690 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Jarvis Sun-MSFT 10,221 Reputation points Microsoft External Staff
    Nov 16, 2023, 2:18 AM

    Hi @Ehtesham Ahmad ,

    Welcome to our MS Q&A forum!

    I need to achieve the sender should allow to recall the email if the receiver read the email.

    Regarding your requirement, according to my test and official documents, it cannot be achieved.

    Recall will be failed if the recipient has already read the message, this is by design.

    User's image

    See: Recall or replace an email message that you sent


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.