@Venerando PEREZ Firstly, apologies for the delay in responding on this and any inconvenience this issue may have caused.
Below is the response i got from our backend team:
Here is how we calculate recommendations:
Recommendations are based on the usage over a period of time. If we don’t find sustained usage over time, we don’t recommend the SKU. User can still purchase the SKU and the discount % is the potential savings over the PayG rate.
Hope it helps :) !!!
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