When I share documents on sharepoint, to guest usera, the can't open the link anymore

Micha Bucher 0 Reputation points

I've registered sharepoint users, when I share links with documents to share with the user they can't open this link.

Message: this link is only available for internal users

The access to the sharepoint works fine for them.

Have checked the users in Azure on looks fine too, users are registered as guest.

Many thanks in advance

A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Emily Du-MSFT 43,176 Reputation points Microsoft Vendor

    Please check below tips to troubleshoot the issue.

    1.Enable external sharing in the tenant level. Go to SharePoint admin center -> Polices -> Sharing -> Set Anyone, New and existing guests or Existing guests only for both SharePoint and OneDrive.

    2.Enable external sharing in the tenant site level. Go to SharePoint admin center -> Sites -> Active sites -> Select the site -> Sharing -> Set Anyone, New and existing guests or Existing guests only.

    3.Go the site collection which documents stored in -> Site settings -> Site collection features -> Deactivate Limited-access user permission lockdown mode feature.

    4.When you share a document, select the file -> Share -> Settings gear icon -> Check the link type. It should be chosen Anyone, People with existing access or People you choose.



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