Failing to creating an IoT Hub

Question

When I'm creating a free-tier IoT Hub resource, I used to have no issues in the past, but today after waiting for about 2 minutes as Azure creates it, it fails, with the following message:

{
    "status": "Failed",
    "error": {
        "code": "IotHubActivationFailed",
        "message": "An internal error occurred while activating IotHub",
        "details": [
            {
                "code": "IotHubActivationFailed",
                "message": "EventHub Namespace Network Rule Sets Operations are not allowed on FreeHubs"
            }
        ]
    }
}

I've tried in two totally different accounts and I'm getting the same error. Is this a problem on the Azure side? Who do I need to contact?

Answer 1

Hello @Jorge Ramirez,

The Microsoft team I contacted, gave me the message some customers can experience this issue.

They are aware of it and a fix is coming.

The current workaround is creating a S1 1 unit which is the smallest paid version until this is fixed.

---

If the response helped, do "Accept Answer". If it doesn't work, please let us know the progress. All community members with similar issues will benefit by doing so. Your contribution is highly appreciated.

Answer 2

Hi Jorge,

we are in the process of rolling out the fix and will have it deployed to all regions within the next ~24h. I apologize for the inconvenience here. In the meantime, to get unblocked please consider creating a S1 or B1 SKU, or wait for the deployment of the fix to finish.

Thanks!
Stefan Wick
Product Management Lead Azure IoT