How to transfer Microsoft Authenticator info from one phone to another?

Josiah Tibbetts 0 Reputation points

I am trying to transfer my accounts on microsoft authenticator to my new phone. Everywhere I keep seeing that if I click the three lines in the top left corner of the screen and click "transfer Accounts" but this option does not exist. The only option that says accounts is one that says "rearrange accounts". Please help!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 417.4K Reputation points MVP

    Create an authenticator cloud backup on old phone, then you can restore from the authenticator cloud backup on new phone but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

    Do not format old phone until all is good on new phone.


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