Kernel support for disaster recovery (Site recovery extension does not support the Linux operating system kernel version running on the source machine.)

Samuel Turcotte 30

Documentation says that kernels are supported within 15 days after release. "To support latest Linux kernels within 15 days of release, Azure Site Recovery rolls out hot fix patch on top of latest mobility agent version."

My Ubuntu 22.04 kernel is 6.2.0-1012-azure. Max supported version is 5.15.0-1039-azure in documentation (https://learn.microsoft.com/en-us/azure/site-recovery/azure-to-azure-support-matrix)

I've been waiting over two month, but still no support for 6.x kernels

Thank you

SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2023-11-17T10:17:56.7233333+00:00

Hello @Samuel Turcotte Thank you for posting your question on Microsoft Q&A platform. Happy to assist!

I see that you are looking for an update on support for 6.x kernels. I'm checking this with the product team, shall post an update once I hear back from them.

Thanks for your understanding!
Samuel Turcotte 30 Reputation points

2023-11-20T23:55:38.2166667+00:00

@SadiqhAhmed-MSFT

Thank you!
SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2023-11-28T07:08:51.19+00:00

@Samuel Turcotte Are there any other questions for us. If no, please do "Accept Answer" and up-vote it
Antonio Jesus Villaran Lopez 20 Reputation points

2023-12-17T19:20:40.2033333+00:00

Same problem, so we wait until January to get the update?
SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2023-12-18T05:22:25.5833333+00:00

@Antonio Jesus Villaran Lopez Yes!

Accepted answer

SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2023-11-23T07:18:53.04+00:00

Hello @Samuel Turcotte Appreciate your patience in this matter!

We were planning for adding support of Ubuntu 6.2 kernels from agent version 9.57, however during our internal testing, we are seeing that ASR driver is not able to detect an important signal as it is not getting the notification for the same, which may lead to potential issues. So, we are working on resolving this issue and hence, this kernel support will come from 9.58 tentatively.

Thanks once again for your understanding!

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1 person found this answer helpful.
Samuel Turcotte 30 Reputation points

2023-11-23T20:16:26.6466667+00:00

Hi Sadiqh,

Thank you for the information. Is the 9.58 version will be released this year?

SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2023-11-24T20:30:01.97+00:00

@Samuel Turcotte Tentatively the month of January 2024.

Henk van Tol 0 Reputation points

2024-01-18T09:59:54.67+00:00

Hi Sadiqh, Is there already information regarding the 9.58 version? Thanks in advance!

SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2024-01-18T20:25:39.2333333+00:00

@Henk van Tol Please find the details here - https://support.microsoft.com/en-us/topic/update-rollup-70-for-azure-site-recovery-kb5034599-e94901f6-7624-4bb4-8d43-12483d2e1d50

Jordan Widstrom 1 Reputation point

2024-02-01T02:36:21.4+00:00

Hello, do you have an update on this topic? I have run into this trying to enable replication for the latest Ubuntu 22.04 image (from the Azure marketplace), running 6.2 kernel. The mobility agent version used is 9.60, and it still does not include support for kernel 6.2.

SadiqhAhmed-MSFT 38,081 Reputation points Microsoft Employee

2024-02-05T07:12:22.3533333+00:00

@Jordan Widstrom Please check below section from the link - https://support.microsoft.com/en-us/topic/update-rollup-70-for-azure-site-recovery-kb5034599-e94901f6-7624-4bb4-8d43-12483d2e1d50
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Kernel support for disaster recovery (Site recovery extension does not support the Linux operating system kernel version running on the source machine.)

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