Logs to troubleshoot an ADR

Question

Hello,

I have an ADR:

2023-11-16_16-19-01 ADR logs.jpg

2023-11-16_16-23-47 ADR Criteria 01.jpg

2023-11-16_16-24-48 ADR 02.jpg

How to troubleshoot the issue, most likely with the Server deployment? I did a Run Now ...

Which log to check?

ruleengine.log

patchdownloader.log

what else?

Are we force to use Software Update?

Our Servers are still using WSUS as Update Source.

How to deploy Microsoft 365 is not using Software Update.

Thanks,

Dom

Answer 1

Hi, @Duchemin, Dominique

Thank you for posting in Microsoft Q&A forum.

We can also check the same logs as the common software update deployments, such as PolicyAgent.log, Scheduler.log, UpdatesDeployment.log, UpdatesHandler.log, CAS.log, ContentTransferManager.log, DataTransferService.log:

https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/update-management/track-software-update-deployment-process#deployment-evaluation-and-update-installation-on-clients

There are four ways that admins typically apply updates for Microsoft 365 Apps:

Automatically from the internet

Using Microsoft Configuration Manager

Automatically from an on-premises location

By installing an updated version of Microsoft 365 Apps

https://learn.microsoft.com/en-us/deployoffice/updates/choose-how-manage-updates-microsoft-365-apps

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