Microsoft 365 similarity checker not working in word.

Question

Microsoft 365 similarity checker not working in word.

Richard Mims 0

The similarity checker isn't working. I've tried testing it on my other accounts (With Microsoft 365) but it's not working. It keeps saying "Something went wrong" and even when I click "Try again" it doesn't do anything. Ive tried opening the doc and trying it a few times, but its not working.

Jason Lohr 0 Reputation points

2024-01-24T19:11:15.5133333+00:00

Mine does not work either and has not for 4 years now. I decided to subscribe to Grammarly because of this issue. It is absolutely ridiculous a tool that simply has not been addressed by Microsoft. I can not believe a company that large just allows this to continue. With Apple, I do not have these issues. If I could get my school to switch to using Apple, I would in a heartbeat. Maybe it will work someday, or they will simply remove it as a feature. Good luck, my friend.

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Jason Lohr 0 Reputation points

2024-01-24T19:11:15.5133333+00:00

Mine does not work either and has not for 4 years now. I decided to subscribe to Grammarly because of this issue. It is absolutely ridiculous a tool that simply has not been addressed by Microsoft. I can not believe a company that large just allows this to continue. With Apple, I do not have these issues. If I could get my school to switch to using Apple, I would in a heartbeat. Maybe it will work someday, or they will simply remove it as a feature. Good luck, my friend.

Answer 1

Jiajing Hua 18,065 Moderator

Hi @Richard Mims

Does this issue occur with all Word documents?

I suggest you try this function on a short and simple document for a test.

It's recommended to update your Office to the newest.

If these steps above do not work, please try to use Word for web which has the same function. You may store one document on OneDrive, then open it online to check it.

Please make sure your network is OK. You may also change the Internet connection to have a try.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Jiajing Hua 18,065 Reputation points Moderator

2023-11-21T07:38:20.95+00:00

Hi @Richard Mims

I am checking this thread, if you have any updates, please feel free to let us know.
Veer, Joseph 0 Reputation points

2023-12-01T04:35:45.3266667+00:00

I’ve tried word for web, I’ve tried my college word account, and I’ve tried my personal subscription. I’ve also tried on various laptops. This feature will not work on any of them. This is impacting my schooling and my work both.

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Microsoft 365 similarity checker not working in word.

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