How to Configure Client Settings for Microsoft 365 Apps...

Question

Hello,

I am trying to use this article https://learn.microsoft.com/en-us/deployoffice/updates/manage-microsoft-365-apps-updates-configuration-manager#requirements-for-using-configuration-manager-to-manage-office-updates\

Enable Microsoft 365 Apps clients to receive updates from the Office CDN instead of Configuration Manager If it meets your business and technical requirements, we recommend updating your client devices automatically from the Office CDN. To enable a device to receive updates from the Office CDN instead of from Configuration Manager, use one of the following methods: Method 1: Use client policy in Configuration Manager to enable updates from the CDN

• In the Configuration Manager console, go to Administration > Overview > Client Settings.
• Open the appropriate device settings to enable the client agent. For more information about default and custom client settings, see How to configure client settings in Configuration Manager. Choose Software Updates and select No for the Enable management of the Office 365 Client Agent setting.

But the option "Enable management of the Office 365 Client Agent is greyed out ?

2023-11-16_17-40-13 ClientSettings 01.jpg

2023-11-16_17-39-04 Client Settings 02.jpg

Thanks,

Dom

Answer 1

Hi Dom,

Thanks for reaching out to Microsoft Q&A.

==>But the option "Enable management of the Office 365 Client Agent is greyed out?

Because the first setting "Enable software updates on clients" is set to No in your environment. If you change this setting to Yes, we can configure the "Enable management of the Office 365 Client Agent" settings now. As shown in my lab:

Thanks for your time. Have a nice day!

Best regards,

Simon

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Answer 2

Hi,

Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

Thanks for your time.

Best regards,

Simon