Why is my “Show apps in Outlook”-menubar white?

Question

Why is my “Show apps in Outlook”-menubar white?

Dirk Weissenbacher 25

I use the Outlook client with its new design and “Show apps in Outlook” option for quite some time now and I really like it.
However, for a while now the left hand side menu bar turned white!
User's image

while maybe an odd design choice, I believe this to be a glitch in the stylesheet, as on my two other machines and also on the machines of my colleagues the menu bar is still grey.
So my question is:
Is it intentionally white or is it a bug?
And if it is a bug, how can I fix it... as re-installing outlook didn't do the trick?

SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-17T08:28:12.79+00:00

Hi @Dirk Weissenbacher

Welcome to our forum!

What is your Outlook version?

Did you do anything before turning white?

Try going to the File>Office Account >Office Theme>Colorful, and check if it works.

Also, in my test environment I had the same situation as you.

Hope this helps!
Dirk Weissenbacher 25 Reputation points

2023-11-17T08:50:04.2133333+00:00

my current setting is "colorful"

when I switch to - for example - "dark grey", it looks like this:

this is in "white"

and in "black"

to me it looks like the menu bar will always use the wrong color, why I believe the stylesheet might be corrupted.

I'm currently on

Microsoft® Outlook® für Microsoft 365 MSO (Version 2302 Build 16.0.16130.20806) 64 Bit

however, the "problem" (it is only cosmetics after all) exists for a few month now, so it might be independant of a specific version
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-17T09:07:05.75+00:00

Hi

The appearance of Office may also have something to do with your Windows settings. The new default Office theme is set to Use system setting. This means you'll see the Office White theme if your system is set to Light theme, and Office Black theme if it's set to Dark theme. If you had Colorful theme selected before, your theme will now be set to Use system setting. More information, see:

https://support.microsoft.com/en-gb/office/the-new-look-of-office-a6cdf19a-b2bd-4be1-9515-d74a37aa59bf.
Dirk Weissenbacher 25 Reputation points

2023-11-17T09:39:56.7166667+00:00

Thanks.
I know that I can set the Outlook theme to depend on my system settings. unfortunately, this doesn't solve my issue
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-22T07:15:34.35+00:00

Hi @Dirk Weissenbacher

Please try to repair Office on the Control Panel, check if that helps.

https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

Accepted answer

2 additional answers

Your answer

SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-17T08:28:12.79+00:00

Hi @Dirk Weissenbacher

Welcome to our forum!

What is your Outlook version?

Did you do anything before turning white?

Try going to the File>Office Account >Office Theme>Colorful, and check if it works.

Also, in my test environment I had the same situation as you.

Hope this helps!
Dirk Weissenbacher 25 Reputation points

2023-11-17T08:50:04.2133333+00:00

my current setting is "colorful"

when I switch to - for example - "dark grey", it looks like this:

this is in "white"

and in "black"

to me it looks like the menu bar will always use the wrong color, why I believe the stylesheet might be corrupted.

I'm currently on

Microsoft® Outlook® für Microsoft 365 MSO (Version 2302 Build 16.0.16130.20806) 64 Bit

however, the "problem" (it is only cosmetics after all) exists for a few month now, so it might be independant of a specific version
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-17T09:07:05.75+00:00

Hi

The appearance of Office may also have something to do with your Windows settings. The new default Office theme is set to Use system setting. This means you'll see the Office White theme if your system is set to Light theme, and Office Black theme if it's set to Dark theme. If you had Colorful theme selected before, your theme will now be set to Use system setting. More information, see:

https://support.microsoft.com/en-gb/office/the-new-look-of-office-a6cdf19a-b2bd-4be1-9515-d74a37aa59bf.
Dirk Weissenbacher 25 Reputation points

2023-11-17T09:39:56.7166667+00:00

Thanks.
I know that I can set the Outlook theme to depend on my system settings. unfortunately, this doesn't solve my issue
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2023-11-22T07:15:34.35+00:00

Hi @Dirk Weissenbacher

Please try to repair Office on the Control Panel, check if that helps.

https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

Answer 1

Hi @Dirk Weissenbacher

Glad to hear this issue has been resolved! Thanks for the sharing.

However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

So, I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

[Why is my “Show apps in Outlook”-menubar white?]

Issue: The status bar on the left side of the colorful Office Theme from the Outlook client settings turns white.

Solution: The problem was resolved after a full reinstall using the Office uninstall tool.

https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Answer 2

Iman Hussain 5

I believe this may just be the new layout of Microsoft or something they are working on, I would advise to keep an eye on it for now and if its not changed then play around with settings again. Have you also tried the new Outlook?

Answer 3

Dirk Weissenbacher 25

@SokiGuo-MSFT

thank you very much!

Repair Office from the Control Panel did not help, but the Uninstall Office Tool mentioned on page
https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
solved my issue after a clean re-installation!

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Why is my “Show apps in Outlook”-menubar white?

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